Ordering Info

Please allow 7 - 10 days for processing and shipment. If you need your order expedited, please request this in the Order Notes when placing your order.

How to Order
  • Products may be ordered from this website or purchased at any of our retail partner locations.
  • We accept Visa, Mastercard, or American Express.
  • Prices subject to change
Shipping Information
  • Orders are shipped via USPS
  • U.S. orders FOB Pocasset, MA
  • All items are packaged individually to ensure the highest quality and perfect arrival from us to you. Pocasset Pretzel Company is not responsible in the unlikely event of damages that occur during shipping.
Refunds/Credits
Our reputation for quality, value and customer service is important to us. If for any reason you are dissatisfied, please contact us at info@pocassetpretzel.com or 508-284-8040.

FAQ
Can I add a special message to the person I'm sending?
Yes, you can place your message as well as any special instructions in the Comments field upon checkout. We will include an enclosure card to be delivered with your sweet treats!

I am having a big event and would like to order 50 or more pieces. Do you offer a discount?
Yes, we can offer a volume discount based on 50 or more pieces. Please contact claudine@pocassetpretzel.com.

Can I pre-order products for specific timeframe delivery?
Feel free to pre-order and have your items ship closer to a chosen date. Just say so in the Comments field upon checkout.

Do you have gluten-free products?
We currently do not have gluten-free products.

I have a nut allergy. Can I eat your products?
Our kitchen uses shared equipment with peanut butter and various tree nuts. If you have an allergy we would not suggest consuming PPC products.